Privacy Policy
1. Introduction
College Bird ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information from you:
a. Information You Provide Directly
Name, email address, phone number, and mailing address
Academic records, test scores, and application details
Payment and billing information
Communications with us, including emails, forms, and consultation notes
b. Information Collected Automatically
When you visit our website, we may collect certain technical information, including:
IP address and device information
Browser type and operating system
Website usage analytics (e.g., pages visited, time spent on site)
c. Information from Third Parties
We may collect information from third-party platforms, such as payment processors or referral sources, to facilitate our services.
3. How We Use Your Information
We use your personal information to:
Provide and personalize our consulting services
Respond to inquiries and provide customer support
Process payments and manage transactions
Improve our website and services
Send important updates, reminders, or promotional materials (only with consent)
4. Data Sharing and Disclosure
We do not sell or rent personal information. However, we may share information in the following cases:
With service providers: Third-party vendors (such as payment processors) that help us operate our business
With legal authorities: If required by law, legal process, or to protect our rights
With your consent: If we need to share information beyond the above cases, we will obtain your explicit consent
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee complete security.
6. Your Rights and Choices
Depending on your location, you may have rights over your personal data, including:
Accessing or updating your information: You may request to review or update your personal data
Opting out of marketing emails: You can unsubscribe from promotional communications at any time
Requesting data deletion: You may request that we delete your personal information, subject to legal obligations
To exercise any of these rights, please contact us at info@thecollegebird.com.
7. Retention of Information
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can manage cookie preferences in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
a. Right to Know
You have the right to request details about the categories and specific pieces of personal information we have collected about you in the past 12 months, including:
Categories of personal information collected
Categories of sources from which the personal information is collected
Business or commercial purpose for collecting or sharing the personal information
Categories of third parties with whom we share personal information
b. Right to Request Deletion
You may request that we delete any personal information we have collected about you, subject to certain exceptions (such as compliance with legal obligations).
c. Right to Opt-Out of Data Selling
We do not sell your personal data. However, if this policy changes in the future, you will have the right to opt-out of the sale of your personal information.
d. Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. This means we will not deny you services, charge different prices, or provide a different level of service based on your CCPA requests.
e. How to Exercise Your CCPA Rights
To make a CCPA-related request, please contact us at:
info@thecollegebird.com
We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
College Bird
info@thecollegebird.com